Healthcare Pricing is Broken
Why is it that in every consumer market, whether it's ordering an Uber or buying groceries, we have a clear and immediate estimate on how much things will cost, but it's a total mystery in healthcare?
Our Research Confirms the Problem
We conducted our own market research to validate this problem
In most cases, neither the provider nor the insurance company can provide a clear cost estimate. The answer is always: "You'll have to wait a couple months and see after the claims are submitted and processed."
Top Concerns When Seeking Healthcare
Our research shows what prevents people from getting the care they need
Why Patients Skip Care
It's too expensive, and no one can even tell me how much I will owe at the end of the day
I wasn't sure if they accepted my insurance or how long it would take to get an appointment, or how much it would cost
I had a fear of costs being too high
It's so tedious to find appointments and see what care my insurance covers at that particular provider
How Shepherd Empowers Patients
Patients chat with our AI, get a care recommendation, see estimated pricing specific to their insurance and likely CPT codes, and can book instantly.
AI-Powered Symptom Triage
Chat with our AI to understand your symptoms and get care recommendations. No need to know medical terminology. Just describe what's wrong, and we'll guide you to the right type of clinician and specialty.
Provider- & Payor-Specific Cost Estimates
See exact costs at the provider, insurance payor, and CPT code level. Based on your actual insurance claims data from EOBs. Real costs, not generic estimates.
Shepherd Health Network
Connect with verified providers in the Shepherd Health Network. We provide transparent pricing based on your insurance and instant booking for every provider, so you can schedule care with confidence.
Seamless Insurance Integration
Connect with 50+ insurance providers through secure OAuth. Daily EOB synchronization ensures your cost estimates always reflect your current plan benefits, deductibles, and coverage.
Instant Booking
Book appointments with confidence, knowing your costs upfront. Our streamlined booking process makes scheduling care simple and stress-free. No more guessing games.
HIPAA Compliant & Secure
Your health data is always private and secure. Built from the ground up with HIPAA compliance, end-to-end encryption, and industry-leading security practices.
Benefits for Healthcare Providers
Shepherd doesn't just help patients. It transforms provider practices too.
📈 Increased Patient Bookings
92% of patients more likely to book with transparent costs. Drive more appointments and reduce empty slots in your schedule.
✅ Fewer No-Shows
When patients know costs upfront, they're more likely to show up. Reduce no-shows and improve schedule efficiency.
💰 Faster Payments
Transparent pricing means fewer billing disputes. Patients pay on time because they know what to expect. No surprises.
😊 Higher Satisfaction
Better patient and provider satisfaction through clear communication, reduced anxiety, and improved health outcomes.
Built on Cutting-Edge Technology
Modern, secure architecture designed specifically for sensitive healthcare data
AI-Powered Matching: Advanced natural language processing understands your symptoms and guides you to the right care. Just describe what's wrong. Our AI handles the medical complexity.
Real-Time Cost Analysis: Our engine processes thousands of Explanation of Benefits (EOB) data points from actual insurance claims to deliver provider-specific, location-specific cost estimates with unprecedented accuracy.
Daily Synchronization: We sync with your insurance provider every day to ensure cost estimates always reflect your current plan benefits, deductibles, and coverage status.
HIPAA Compliant: End-to-end encryption, secure OAuth integration with 50+ insurance providers, and industry-leading security practices protect your health information.